Sales Order Entry Associate

Location: 8300 Lane Drive, Watervliet
Position Type: Full-Time
Hourly/Salary: Hourly - Competitive pay based on experience

This position is responsible for engaging in and managing the data entry duties for customer orders. This will include, but is not limited to, orders received via fax, e-mail, Price Guide Pro and various other electronic means.

Essential Duties and Responsibilities:

  • Communicate and interact daily with customers and vendors to successfully represent and sell high performance and racing products and services associated with Lane Automotive, Inc. via telephone, fax, e-mail and face to face environments.
  • Enter customer orders while maintaining gross profit margin standards set by the company.
  • Assist in product selection with the customer's input.
  • Assist customers with satisfaction issues as required.
  • Assign authorizations for the return of merchandise following established company policies and procedures.
  • Keep abreast of market trends (new products, pricing, etc.) and relay pertinent information to appropriate personnel or departments.
  • Assist with the establishment of professional business relationships with assigned customers.
  • Participate in seminars and other training as required.
  • Other duties as assigned.

High school diploma or GED equivalent. Computer literate with the ability to learn the company's operating systems quickly. Preferred experience with company's operating systems (both Trend and IRMS). Preferred post-secondary education in Business, Sales and/or Marketing, as well as first-hand experience in racing and/or the performance aftermarket. Must be comfortable conversing with customers on the phone on a regular basis.

Other Skills And Abilities:

  • Communicate effectively through speaking, listening, and writing
  • Work in a team-oriented fashion as well as independently
  • Keep manager abreast of activity
  • Ability to efficiently use computer and applicable software
  • Use problem solving skills and sound judgment in the dispatch of duties
  • Adapt to frequent changes in the work environment
  • Use equipment and materials properly
  • Practice safe work habits

Physical Demands:

The employee is frequently required to reach with arms and hands, stand, twist, bend, walk and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus

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Equal Opportunity Employer - Aids available upon request to candidates with disabilities.

More Info - Employment At Lane Automotive